π± SALES COACHING
To be able to use a range of strategies to coach individuals and groups towards improved performance.
Including:
β. The Sales Coaching Formula – diagnosing and correcting key faults through observation, evaluation, intervention, demonstration and rehearsal,
β. Analysing and recording sales skills performance through Phase Analysis (Onboarding) and Qualitative Analysis (AE),
β. 1 to 1 Coaching using the GROW Feedback Model
β PLANNING TRAINING PROGRAMMES
To be able to identify the training and development needs of individuals, a group or an organisation and plan programmes to meet those needs.
β DESIGNING LEARNING ACTIVITIES
To be able to design appropriate learning activities as part of a wider development programme. Including:
β. To be able to design the perfect 4-part lesson – Connect, Activate, Demonstrate and Consolidate,
β. Games for Learning,
β. Accelerated Learning Activities,
β. Assessment for Learning formal and informal.
π EDUCATIONAL KNOWLEDGE
To understand how sales people learn and adapt practices to their needs.
β FACILITATING GROUPS
To be able to manage groups of different sizes and to help them learn effectively both in the classroom and remotely.
π€ PRESENTATION SKILLS & TECHNIQUES
To be able to communicate information effectively using the most appropriate medium and to manage the attention of the group as you do so.
π PERSONAL RESOURCEFULNESS
To be able to adapt to unforeseen circumstances in a sales training and development context and to remain positive and capable as you do so.
β PSYCHOLGICAL ISSUES IN SELLING
To be able to use a range of psychological principles to create a positive mental attitude and to improve personal, individual and group mindsets.